Legal
Legal documents
The agreements and policies that govern ZebChat, written to be readable. Last updated on the date shown on each document.
Terms of Service
The ZebChat Terms of Service: accounts, plans and billing, your data and your visitors, the AI assistant, acceptable use, liability and termination.
Privacy Policy
How ZebChat collects, uses and protects personal data of customers and of visitors to websites that use the ZebChat chat widget, and your rights.
Cookie Policy
Which cookies and browser storage the ZebChat website, the dashboard and the chat widget use, why, and how to control them, including cookie-consent mode.
Data Processing Agreement
The ZebChat Data Processing Agreement: how we process personal data on your behalf as a processor under the GDPR, with security measures and subprocessors.
Acceptable Use Policy
The ZebChat Acceptable Use Policy: what you may and may not do with the chat widget, the AI assistant, the API and the rest of the service.
Subprocessors
The third-party service providers (subprocessors) that help ZebChat run the service, what they do and where, and the AI providers you choose yourself.
Refund Policy
How renewals, cancellations, plan changes, failed payments and refunds work for ZebChat’s monthly and yearly paid plans.
Delete your ZebChat account
How to delete your ZebChat account yourself in the Android or iOS app or the web dashboard, what is deleted right away and what organizations keep.
All documents last updated .